Customer Service Rep - Leoti, Kansas

Company: Archer Daniels Midland
Location: Leoti
Posted on: January 6, 2022

Job Description:

Job DescriptionPosition summary:This successful candidate will be responsible for proactively maintaining an ongoing relationship with customers and grain origination staff. Will have exposure to customers in a fast paced environment and will be responsible for handling many aspects of customer accounts. Representatives will have exposure to grain grading, grain ticket processing, producer settlements, records management, and accounts payable processing.Job Responsibilities:Grading and operating scale for inbound and outbound grainPartner with Origination Team to maintain excellent relationships with producer customersInteract with customers regarding orders and documentation needsEnter and handle purchase contractsProcess invoices and monitor accounts receivableResearching and acquiring resolution of customer issuesEffectively handle positive relationships with ADM Transportation Teams, ADM Technical Team and Shared ServiceCross training on all CSR responsibilitiesOther reasonable tasks as assigned by supervisorJob Requirements:Ability to multi task is essential to being successful in this job. Must adapt and perform consistently in a fast paced environment.Outstanding verbal and written communication skills to be utilized dailyHigh regard for accuracy and attention to detailAbility to collaborate well in a team environment. Must be committed to group goals and objectives and continually seek to improveExcellent organizational skillsMust be efficient problem solverMust be able to make moderately complex decisions which impact all aspects of the businessMust have a friendly and positive dispositionProficiency in Microsoft Excel, Word and Outlook requiredAbility to learn web based and other computer applications as neededActively grow their knowledge of their customers business and market conditions2 year Associate's Degree or 4 years office &/or CSR experience equivalencyEEOADM is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability and veterans status. About ADM:At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We're a global leader in human and animal nutrition and the world's premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

Keywords: Archer Daniels Midland, Pueblo , Customer Service Rep - Leoti, Kansas, Sales , Leoti, Colorado