Telecommute Spanish Bilingual Contact Center Customer Service Representative
Company: VirtualVocations
Location: Pueblo
Posted on: November 22, 2021
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Job Description:
A contact center and outsourced customer management solutions
company is in need of a Telecommute Spanish Bilingual Contact
Center Customer Service Representative. Core Responsibilities
Include: Handling a high volume of incoming calls Assessing and
fulfilling customer needs and educating customers where applicable
regarding products and services Resolving customer issues via one
call resolution guidelines and/or escalated process Skills and
Requirements Include: Ability to handle a high volume of incoming
calls Highly developed sense of integrity and commitment to
customer satisfaction Ability to identify customer needs and
clearly articulate products and services Ability to utilize and
navigate multiple systems simultaneously Ability to be responsible
for call disposition or compiling and documenting customer
information Fluent in Spanish/English
Keywords: VirtualVocations, Pueblo , Telecommute Spanish Bilingual Contact Center Customer Service Representative, Sales , Pueblo, Colorado
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