Credit Card Business Support Analyst

Company: USAA
Location: Pueblo
Posted on: April 23, 2024

Job Description:

Job Description: We are seeking a Credit Card Business Support Analyst to support our company by analyzing business data, information, metrics, and processes. Your goal is to identify opportunities and solutions for business optimization and planning. You will also be responsible for supporting key functions and providing recommendations for current and future business strategy needs. Responsibilities:

• Provide operational support for current processes and assist management in identifying opportunities and solutions to meet business needs.
• Participate in the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services.
• Develop and maintain a strong understanding of overall business functions.
• Review, validate, and analyze reports that function as a control to existing processes.
• Assist with the documentation of new and revised departmental procedures.
• Develop and analyze additional ad-hoc reports as needed by management.
• Identify and mitigate risks associated with business activities in accordance with risk and compliance policies and procedures. Requirements:
  • Bachelor's degree, or equivalent experience.
  • 4+ years of experience in end-to-end analysis and/or operations including requirement gathering and documentation, forecasting, data analytics, or current/future state analysis in direct support of business planning initiatives.
  • Experience in Consumer Product Analytics and knowledge of credit card and/or other core banking platforms.
  • Strong skills in mathematical and statistical techniques and approaches to drive fact-based decision-making.
  • Strong knowledge and experience of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, Python or other analysis software.
  • Excellent communication and interpersonal skills. Note: This position is office-based and requires you to be in the office four days a week. The position is available in the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA, or Tampa, FL. We are an equal opportunity employer and welcome all qualified applicants to apply.

Keywords: USAA, Pueblo , Credit Card Business Support Analyst, Professions , Pueblo, Colorado