PuebloRecruiter
the smart solution for Pueblo jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish)

Company: Mommy Jobs Online
Location: Pueblo
Posted on: February 2, 2019

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLMoza when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Pueblo , Work at Home Bilingual Customer Retention Expert (English / Spanish), Other , Pueblo, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


92F Petroleum Supply Specialist
Description:
Company: Army National Guard
Location: Pueblo
Posted on: 02/20/2019

Imam
Description: Imam Air Force Professional and Religious Guidance. Chaplains in the U.S. Air Force live and work alongside Airmen, both at home stationed with their families and in deployed locations. The United States (more...)
Company: U.S. Air Force
Location: Colorado Springs
Posted on: 02/20/2019

CCTV INSPECTION HELPER- SEWER/STORM DRAIN INSPECTIONS
Description: Job Description Job Duties: ul li Set-up and tear-down of traffic control in area where work is being performed. li Set up and lower tracker into pipeline. li Locate tracker using specialized (more...)
Company: AIMS
Location: Colorado Springs
Posted on: 02/20/2019


Now interviewing - Work at home
Description: We are actively searching for highly motivated individuals to work individually yet as a team
Company: Career Division
Location: Colorado Springs
Posted on: 02/20/2019

Systems Architect
Description: / Skip to main content Lockheed Martin - Careers Mobile Menu Who we are About Usclick for more Overview Leadership Governance Business Areas Global Activities Lockheed Martin Ventures (more...)
Company: Lockheed Martin Corporation
Location: Colorado Springs
Posted on: 02/20/2019

Retail Reset Merchandiser Part Time
Description: Retail Reset Merchandiser Part Time We are looking for individuals with a strong attention to detail to apply to our part time Retail Reset Merchandiser job. Retail Reset Merchandisers are responsible (more...)
Company: Advantage Solutions
Location: Colorado Springs
Posted on: 02/20/2019

Fire Your Boss!! Work Part-time or Full-time from home!!
Description: Need income Want freedom Missing out on your children's life If this is you, we are looking
Company: Careerathometoday
Location: Pueblo
Posted on: 02/20/2019

Benefits Consultant/Recruiter-Work from Home
Description: It's not too late to start a new career for 2017 We are a nationwide health benefits company with a stellar
Company: Ameriplan USA
Location: Colorado Springs
Posted on: 02/20/2019

F&B Outlet Attendant PT $11.10
Description: DUTIES: Willingness to accept the most effective role. Processes Guest orders by recording order and computing bill. Completes orders serving beverages poolside. Collects revenues by announcing or presenting (more...)
Company: Great Wolf Lodge
Location: Colorado Springs
Posted on: 02/19/2019

Mommy Jobs Online - Find Work At Home Pre-screened Jobs
Description: Now hiring remote contractor employees for PT and FT positions Mommy Jobs Online would like for you to become a registered member to access our pre-screened legitimate work at home job resources to (more...)
Company: Mommy Jobs Online
Location: Colorado Springs
Posted on: 02/20/2019

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Pueblo RSS job feeds