PuebloRecruiter
the smart solution for Pueblo jobs

Member Advocate

Company: Credit Union Of Colorado
Location: Pueblo
Posted on: September 13, 2018

Job Description:

Job DetailsLevel EntryJob Location PUEBLO - Pueblo, COPosition Type Full TimeEducation Level High School Diploma or General EducationSalary Range $17.12 - $23.94 HourlyTravel Percentage NoneJob Shift DayJob Category BankingDescription Who We Are Here to Help is more than a tagline. It is a way we do business. We appreciate the opportunity to help all members, and we will continue to seek out helpful member solutions while preserving the long term strength and stability of Credit Union of Colorado. Terry Leis, President/CEO Who You Are Are you compassionate, approachable, and dedicated to enriching the members experience with our organization? Are you passionate about connecting with people, building trust and providing a level of expertise that is unmatched in the industry? Can you maintain a deep knowledge of financial products and services including; deposit accounts, consumer loans, mortgage loans, and self-service products and advocate for our members in pursuit of a better outcome, always owning the member experience to create confidence in finding the best solutions? If this sounds like you, we want you on our team! GENERAL PURPOSE OF THE POSITION: Primarily responsible for providing effective member service for Credit Union of Colorado members by utilizing excellent, in-depth knowledge of company products and services to find the best solutions for our members.

  • Demonstrate flexibility in assuming a variety of roles and responsibilities including, but not limited to; teller operations, reception, deposits, new accounts, consumer and mortgage loans.
  • Provide deposit, consumer and mortgage loan, and money management services to members.
  • Collaborate, across all branches and support departments, to always facilitate the best and most appropriate solutions for our members.
  • Comfortable with all delivery channels to include, member facing, telephone, email, video conferencing, etc.
  • Assume responsibility for personal and professional development through training, collaboration, and teamwork.
  • Meet or exceed expectations in demonstrating superior member service, accuracy, and member focused behaviors.
  • Open and perform maintenance on new accounts such as audits and product add-ons.
  • May be required to comply with NCUA requirements and register as a Mortgage Loan Originator and keep a current registration in compliance with the SAFE Act.
  • Adhere to all Federal and State laws and regulations applicable to the credit union, including the Bank Secrecy Act and OFAC.
  • Other duties as assigned. This may include, but is not limited to, opening and closing the branch, assisting the branch with real estate loan closings, acting as receptionist, and representing the Credit Union at external events. Qualifications EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) and six months to one year related experience and/or training; or equivalent combination of education and experience. Two to three years of direct retail sales experience and cash handling preferred. Demonstrated analytical, accuracy, and problem solving skills within a work environment. Strong verbal and written interpersonal communication skills, including written communication. CORE COMPETENCIES and SKILLS MEMBER FOCUSED Creates trust by building relationships and actively discovers the right solutions for Members and peers; understands that the credit union exists as a result of Member trust and loyalty in the organization and employees; is passionate and dedicated to meeting the expectations and requirements of internal and external Members. COOPERATION AND TEAMWORK Relates well to all kinds of people; builds appropriate rapport; works harmoniously with others; uses and understands diplomacy and tact; encourages collaboration; seeks opinions; is candid with peers; values working relationships. Readily puts in extra effort to accomplish important tasks. DECISION QUALITY Understands the Members best interest is first; demonstrates decisions which are based on creating the best possible outcome for the member; makes decisions based on a mixture of analysis, wisdom, experience, and judgment; most recommendations and decisions turn out to be correct and accurate when judged over time; is widely trusted and sought out by others for advice and solutions. PROBLEM SOLVING Uses rigorous logic and methods to solve difficult problems with effective and innovative solutions; is resilient and will own the solution and the problem; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesnt stop at the first answers ACTION ORIENTED Pushes self and others to achieve the best possible results for the Member, organization and employees; proactively seeks out opportunities; raises hand, rather than waits to be asked; not fearful of acting with a minimum of planning; understands that its OK to make a mistake (fail forward). ADAPTABLE Learns on the fly; is a relentless, versatile and active learners; open to change; can learn new skills and knowledge; analyzes both successes and failures for opportunities to improve; experiments and will attempt multiple ideas to find solutions; understands that different situations and levels may call for different skills and approaches; works to deploy strengths; works on compensating for weakness and limits. We are an EEO Employer

    Keywords: Credit Union Of Colorado, Pueblo , Member Advocate, Other , Pueblo, Colorado

    Click here to apply!

    Didn't find what you're looking for? Search again!


    I'm looking for
    in category
    within


Other Other Jobs


Part-time Field Representatives
Description: Want to earn extra cash 13 br Are you available for flexible shifts including weekends, evenings, nights, early morning hours and holidays 13 br Do you have initiative 13 br
Company: The Gazette
Location: Colorado Springs
Posted on: 09/19/2018

Surety Security Lead (PCAPP) with Security Clearance
Description: Description:Leidos has an opening for a Security/Surety Specialist to support the Assembled Chemical Weapons Alternatives ACWA program. --The successful candidate will support the PCAPP Field Office (more...)
Company: Leidos
Location: Pueblo
Posted on: 09/16/2018

Property Claim Field Adjuster
Description: At American Family Insurance, we're driven by our customers and employees. That's why we provide more than just a job - we provide opportunity. Whether you're already part of our team in search of a new (more...)
Company: American Family Insurance
Location: Colorado Springs
Posted on: 09/17/2018


In Store Banker - Pueblo West Safeway
Description: At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we're one of the country's most respected, innovative and (more...)
Company: US Bank
Location: Pueblo
Posted on: 09/17/2018

Professional Landscapers - Grow Your Business With HomeAdvisor (Colora
Description: Professional Landscapers - Grow Your Business With HomeAdvisor Colora Over 25 million homeowners
Company: HomeAdvisor
Location: Colorado Springs
Posted on: 09/17/2018

94E Radio and Communications Security Repairer
Description: 94E Radio and Communications Security Repairer Job ID: 986135 Job Views: 82 Location: PUEBLO, Colorado, United States ZIP Code: 81004 Job Category: Mechanic and Maintenance Posted: 09.05.2018 Age Requirements: (more...)
Company: Army National Guard
Location: Pueblo
Posted on: 09/19/2018

Now Interviewing - PT/FT From Home
Description: Are you looking for a career change Are you looking just to supplement your income The nations premier provider of health care access in the US is looking for motivated self-starters to enjoy a career (more...)
Company: Professional Home Career Advantage
Location: Colorado Springs
Posted on: 09/19/2018

Law Enforcement Transcriber
Description: Individuals who can transcribe audio content of criminal investigations, internal affairs, and patrol reports. You must have prior experience transcribing for
Company: Mommy Jobs Online
Location: Pueblo
Posted on: 09/19/2018

Virtual Assistant
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: Mommy jobs Online
Location: Pueblo
Posted on: 09/17/2018

Dog Sitter - Work from Home, Earn up to $1,000/month
Description: Love dogs Overnight dog care is in demand Join the nation's largest network of 5-star pet sitters and dog walkers and earn money boarding dogs in your home. What you do : Create a Rover profile and select (more...)
Company: Rover
Location: Colorado Springs
Posted on: 09/19/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest Colorado jobs by following @recnetCO on Twitter!

Pueblo RSS job feeds