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Teller I

Company: InBank
Location: Raton
Posted on: January 8, 2022

Job Description:

SUMMARY OF JOB
Provide outstanding customer service in-person, email, and on the phone. Accurately complete financial transactions for customers. Comply with procedures, policies, and compliance requirements. Be courteous, efficient, helpful, and accurate.
This job requires a patient and stable work style and consistency in dealing with repetitive routine. The job demands a cooperative, agreeable and sympathetic listener who gets along with others and enjoys being helpful to them. A customer service, team-oriented focus is of utmost importance. The job requires attention to the details of work, handling then with better-than-average accuracy and with careful attention to the quality of the work. The focus is on working comfortably under close supervision within a stable, secure team. If the job requires making decisions, such decisions will be made in close conference with the team and supervisors. When the job requires work to be completed under time pressures or in changing situations, management will provide close support and encouragement.

ESSENTIAL JOB RESPONSIBILITIES

Accept and accurately assist customers with processing transactions, such as cash handling, deposits, withdrawals, or loan payments; account transfers and wire transfers; resolve customer complaints or account discrepancies.
Handle currency, transactions, and confidential information in a responsible manner.
Maintain and balance cash drawer and reconcile discrepancies.
Assist and enroll customers with online banking.
Inform customers about all banking products and services; identify and cross-sell referral opportunities to broaden the customer's banking relationship.
Manage front office and daily administrative duties including greeting clients, opening and closing the office, answering phone calls, ordering office supplies, and helping prepare for customer meetings.
Maintain current knowledge and follow all bank financial and security regulations and procedures.
Embody, embrace, and demonstrate InBank's Core Values: Commitment, Innovation, Responsibility, Teamwork, Happiness, and Authenticity.
Other duties as assigned.


Education: High School Diploma or Equivalent
Work Experience: 6+ months of customer service and cash handling preferred
Computer Skills: Proficient with Microsoft Office Suite; 10-Key by touch is preferable
Other Requirements: Detail-oriented; decision-making capabilities. Must be able to stand for prolonged periods of time; must be able to use fingers, hands, and wrists for repetitive tasks such as typing, using a mouse, handling paper, currency or coin, and operating a telephone. Must be able to lift 50lbs in order to transfer coin machine bags to a dolly; open Cash Dispensing Machine, open vault doors, or lift/transfer items typical in an office environment.
Preferred Skills/Experience: Prior teller/sales experience. Strong attention to detail and accuracy; professional and courteous communication skills.


InBank is an Equal Opportunity Employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, or any other characteristic protected by applicable federal, state, or local laws.PI160075914

Keywords: InBank, Pueblo , Teller I, Other , Raton, Colorado

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