Posted on: January 8, 2022
SUMMARY OF JOB
Provide outstanding customer service in-person, email, and on the
phone. Accurately complete financial transactions for customers.
Comply with procedures, policies, and compliance requirements. Be
courteous, efficient, helpful, and accurate.
This job requires a patient and stable work style and consistency
in dealing with repetitive routine. The job demands a cooperative,
agreeable and sympathetic listener who gets along with others and
enjoys being helpful to them. A customer service, team-oriented
focus is of utmost importance. The job requires attention to the
details of work, handling then with better-than-average accuracy
and with careful attention to the quality of the work. The focus is
on working comfortably under close supervision within a stable,
secure team. If the job requires making decisions, such decisions
will be made in close conference with the team and supervisors.
When the job requires work to be completed under time pressures or
in changing situations, management will provide close support and
ESSENTIAL JOB RESPONSIBILITIES
Accept and accurately assist customers with processing
transactions, such as cash handling, deposits, withdrawals, or loan
payments; account transfers and wire transfers; resolve customer
complaints or account discrepancies.
Handle currency, transactions, and confidential information in a
Maintain and balance cash drawer and reconcile discrepancies.
Assist and enroll customers with online banking.
Inform customers about all banking products and services; identify
and cross-sell referral opportunities to broaden the customer's
Manage front office and daily administrative duties including
greeting clients, opening and closing the office, answering phone
calls, ordering office supplies, and helping prepare for customer
Maintain current knowledge and follow all bank financial and
security regulations and procedures.
Embody, embrace, and demonstrate InBank's Core Values: Commitment,
Innovation, Responsibility, Teamwork, Happiness, and
Other duties as assigned.
Education: High School Diploma or Equivalent
Work Experience: 6+ months of customer service and cash handling
Computer Skills: Proficient with Microsoft Office Suite; 10-Key by
touch is preferable
Other Requirements: Detail-oriented; decision-making capabilities.
Must be able to stand for prolonged periods of time; must be able
to use fingers, hands, and wrists for repetitive tasks such as
typing, using a mouse, handling paper, currency or coin, and
operating a telephone. Must be able to lift 50lbs in order to
transfer coin machine bags to a dolly; open Cash Dispensing
Machine, open vault doors, or lift/transfer items typical in an
Preferred Skills/Experience: Prior teller/sales experience. Strong
attention to detail and accuracy; professional and courteous
InBank is an Equal Opportunity Employer committed to creating a
diverse workforce. We support a work environment where colleagues
are respected and given the opportunity to perform to their fullest
potential. We consider all qualified applicants without regard to
race, religion, color, sex, national origin, age, sexual
orientation, gender identity, disability or veteran status, or any
other characteristic protected by applicable federal, state, or
Keywords: InBank, Pueblo , Teller I, Other , Raton, Colorado
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