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Lead Server - Experienced - FT - BENEFITS - Louisville

Company: Balfour Senior Care, LLC
Location: Coal Creek
Posted on: July 11, 2021

Job Description:

 

Situated at the base of the Rocky Mountains, in Louisville, Colorado, Balfour’s Louisville senior living communities enjoy no fewer than 300 days of sunshine a year.   Each community enjoys a comfortable and elegant environment with our signature amenities and services.  We encourage you to join our team as we deliver exceptional service for our residents. 

POSITION SUMMARY: 

The Lead Dining Room Server serves our residents in a formal restaurant setting using established rules of etiquette. The Lead Dining Room Server is also responsible for training the new servers, learning the service styles of all three of our dining rooms, closing the dining room after service, managing a staff of servers in several locations. Successful candidates will work in a non-tipping environment, perfect for those seeking steady hours and income. Ideal candidates will be passionate about providing superior customer service, will excel at building relationships, and have a professional and outgoing personality. Your ability to work weekends and holidays is essential in this role. 


Schedule: Full time - 11am-7pm, 5 days a week, days off vary. Benefits eligible upon first day of employment. 


ESSENTIAL JOB RESPONSIBILITIES: 

 

  • - Interacts with residents, families, staff, and other visitors to the community in a pleasant, respectful, and courteous manner 

  • - Set up dining room, which includes a full place setting at every seat, extra cups, saucers, soup bowls and plates, glasses and napkins in their appropriate locations 

  • - Serve residents their requested meal and beverage items 

  • - Inform residents of the daily menu choices 

  • - Assist residents as needed, may include cutting food and operating condiments 

  • - Responsible for making fresh coffee on an as needed basis 

  • - Clear tables and reset place settings as soon as the resident leaves their seat 

  • - Dishes are to be cleaned of food debris and placed in the appropriate bus tubs 

  • - Clean and sanitize tables between each seating 

  • - Clean ice cream area, wait-staff line, soup area and the coffee, juice and milk stations 

  • - Mop wait-staff area of the kitchen at the close of each PM shift 

  • - Acts as a positive representative of the community at all times 

 

QUALIFICATIONS, KNOWLEDGE, & SKILLS REQUIRED: 

 

  • - Demonstrated experience working in a customer focused role 

  • - Demonstrated experience working in the hospitality or restaurant industry required. 

  • - Demonstrated talent for interacting with a wide variety of people, particularly the elderly and their family members 

  • - Ability to communicate openly, honestly and responsibly with others 

  • - Ability to maintain a customer focus treating all customers with respect and integrity 

  • - Ability to accept responsibility for agreements made and follow through as appropriate 

  • - Ability to read, speak, and understand the English language 

  • - Effective verbal and written communication skills required 

  • - Ability to lead by example 

  • - Give direction and coach servers on Balfour dining etiquette 

 

PHYSICAL REQUIREMENTS/WORKING CONDITIONS: 


  • - Ability to sit, stand, walk, bend, and squat for prolonged periods 

  • - Ability to push/pull objects and lift/carry up to 20 pounds unassisted on a frequent basis (occasionally up to 50 pounds, unassisted) 

  • - Willing to work beyond normal working hours, on weekends as well as holidays, and in other positions temporarily, when necessary 


Health & Wellness Protocols: Until further notice, interviews will take place virtually. Newly-hired associates will complete Balfour Senior Living's New Hire Orientation virtually, then receive important training about how to keep our residents, and themselves, as healthy as possible. This includes things like hand washing and social distancing. You will also follow wellness protocols developed under guidance of health agencies before entering any of our buildings. If you have any questions regarding the current protocols, please include them in your cover letter or discuss with the Balfour representative who contacts you. 


Balfour Senior Living’s COVID-19 Vaccination Policy:

The Centers for Disease Control and Prevention (CDC) advises that COVID-19 can cause serious, life-threatening complications, and there is no way to know how COVID-19 will affect an individual. Further, an individual who becomes infected with COVID-19 could spread the virus to friends, family, co-workers, residents and others around them. Therefore, in a effort to protect our associates and our residents, all Balfour Senior Living employees are required to obtain a COVID-19 vaccination prior to commencement of employment with our organization. Qualified exemption requests may be submitted to the human resources department for consideration. We are also able to assist eligible candidates in locating a vaccination site.


Why Balfour? 

  • Scheduling variety and flexibility:1st, 2nd, overnight and PRN/Flex pool opportunities available for many positions 
  • Immediate healthcare coverage for eligible employees working 32 or more hours per week (Full & 3/4 time status) 
  • Medical, dental and vision plan coverage 
  • Paid time off (PTO) and sick time for full and part time employees 
  • Tuition Reimbursement Program <

Keywords: Balfour Senior Care, LLC, Pueblo , Lead Server - Experienced - FT - BENEFITS - Louisville, Other , Coal Creek, Colorado

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