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IT Business Analyst

Company: Trane Technologies
Location: Pueblo
Posted on: June 11, 2021

Job Description:

At Trane Technologies® we Challenge Possible. Our brands – including Trane® and Thermo King®  - create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind. We boldly challenge what’s possible for a sustainable world.

Job Summary:

We are hiring an IT Business Analyst to join the SBU IT team.  This person will maintain overall responsibility for the IT performance within the manufacturing plant.  They will act as liaison between our key business partners/stakeholders and multiple service delivery teams to manage and continuously improve the overall service delivery.  This individual will work closely with the Business to provide functional system solutions as well as manage service levels with IT partners.  The ideal candidate will also have experience working with DELMIA Apriso, helping our organization support an award-winning software and services solution.

Core Job Responsibilities (others may be added):

  • Support the SBU IT strategy and maintain a strong alignment with the business while delivering results for the site(s).
  • Develop a peer relationship with onsite and remote IT support to better meet SBU/site needs.
  • Primary Liaison to local Business Stakeholders for major downtime and incident management/communications.
  • With a sense of urgency, monitor critical IT issues to ensure proper priority and interacting professionally with available resources (people, knowledge bases, documentation, 3rd party support) and leverage these to ensure issue resolution.
  • IT contact for the business regarding IT related information and project requests.
  • Identify opportunities for simplification and streamlining IT applications.
  • Drive the adoption of standard work processes, standard application functionality and data standards.
  • Manage minor IT projects simultaneously with tight deadlines (resources, tasks, risks, stakeholder communications, project process compliance).
  • Work with the business to create detailed requirements, business cases, and process documentation; create design flows and narratives, assist developers with technical design; monitor / perform testing and implement process changes.
  • Partnership between SBU and Enterprise Services initiatives.
  • As needed, support IT initiatives across other MFG sites.
  • Travel <10% is required.

Minimum Qualifications:

  • Bachelor’s Degree in Information Technology (IT) or Business related field and at least 2 years work experience in IT, Engineering, Business or Manufacturing operations is required.
  • Delmia Apriso experience preferred but not required.

Key Competencies:

  • Project management and business analysis experience
  • Business acumen around manufacturing processes
  • Proven experience with on-site manufacturing and/or software implementations a plus
  • Customer oriented and responsive - Must be willing to respond during off-hours
  • Candidate should be comfortable interacting with all Associate levels, from hourly Shop Floor Operators to Executive Leadership Team
  • Ability to work with onshore/offshore resource models for both projects and operations
  • Technical acumen, including SQL
  • Experience with MES applications may be considered
  • Understanding of manufacturing systems and related PLM and ERP boundary systems
  • Business partnering
  • IT service management
  • Software Functional aptitude
  • Data management and analysis
  • Strong sense of urgency to resolve issues

???????We offer competitive compensation and comprehensive benefits and programs that help our employees thrive in both their professional and personal lives. We are proud of our winning culture which is inclusive and respectful at its core. We share passion for serving customers, caring for others, and boldly challenging what’s possible for a sustainable world.

We are committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Keywords: Trane Technologies, Pueblo , IT Business Analyst, Other , Pueblo, Colorado

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