PuebloRecruiter Since 2001
the smart solution for Pueblo jobs

Client Service Associate

Company: Triumph Bancorp, Inc.
Location: Holly
Posted on: April 10, 2021

Job Description:

Join TBK Bank! At TBK Bank, we're a team of passionate, driven, collaborative, solutions minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the day, TBK stands for helping the people and business in our communities succeed. We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals. Position Summary: As a Client Services Associate, you'll have the opportunity to build professional relationships and provide an exceptional client experience. You will use your knowledge and skills to help clients meet their financial goals through daily transactions and quality referrals to other departments within the bank. Major responsibilities will include:

  • Providing prompt and accurate teller transactions, in accordance with the Bank's policies and procedures.
  • Balancing currency, coin, and teller drawer at the end of each shift.
  • Opening new accounts per Bank and regulatory requirements, as well as performing account/file maintenance and other personal banker duties.
  • Providing exceptional customer service and identifying appropriate cross sell opportunities with professionalism and enthusiasm. Qualifications:
    • High school diploma or general education degree (GED) required.
    • Must be 18 years old
    • Six to twelve months of bank teller experience required
    • Customer service or sales experience required Position Description: Essential duties and responsibilities include the following. Other duties may be assigned:
      • Provides exceptional customer service by standing to welcome the customer, using the customer's name, taking responsibility for the customer, thanking the customer by name and exceeding the customer's expectations.
      • Responsible for balancing currency, coin, and checks in teller drawer at end of shift in comparison to computer totals. Maintains appropriate cash levels in teller drawer in accordance with the security policy. Complies with the Teller Over and Short Procedure.
      • Performs all customer teller transactions and inputs them into the computer system in accordance with established procedures. Includes cashing checks, receiving cash for deposit, verifying amounts, verifying customer balances and examining checks for appropriate signatures and endorsements.
      • Processes savings bonds, branch capture, cashier's checks, and other items based on branch.
      • Opens new accounts; prepares and compiles new customer information in accordance with the banks CIP and Know your Customer policies, as well as ensures completeness and accuracy of documentation including scanning into the system, and timely follow up on missing or incomplete documents.
      • Successfully complete Account/File Maintenance with proper documentation.
      • Help customers with items such as Stop Payments, Debit Card Orders/Reorders, Debit Card Disputes, IRAs, Heath Savings Accounts, Wire Transfers, Directo-a-Mexico, Online Banking and Mobile Banking.
      • Places holds on accounts for uncollected funds in accordance with regulations.
      • Allows customers access to safe deposit boxes following specified procedures.
      • Capable of assisting tellers with balancing daily transactions.
      • May assist in balancing vault.
      • Knowledgeable of bank products and services to best serve customer's financial needs. Includes recognizing, responding and or referring sales opportunities (Accounts, Credit Cards, Loans, etc.), as well as making quality referrals to other areas of the bank and bank partners (Commercial and Consumer Lending, Treasury Management, etc.)
      • Takes initiative to answer customer phone calls/email, takes ownership of their issue, takes proper steps to resolve their issue and provides the customer with appropriate feedback in a timely manner.
      • Promptly responds to customer's inquiries and requests regarding account and suggests resolutions on account disputes and other account activity.
      • Works professionally with, and generates goodwill between the retail banking department and other internal departments.
      • Protects and safeguards customer information and bank property.
      • Adheres to all bank and regulatory requirements and participates in required training.
      • Actively participates in local community and bank sponsored events
      • Other duties as assigned. Compensation Range Hourly: $16.00 - $18.57 We offer Medical, Dental, Vision, Paid Time Off, 401k and much more. Go on. Do it. Apply Today!

Keywords: Triumph Bancorp, Inc., Pueblo , Client Service Associate, Other , Holly, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


42A Human Resources Specialist (Colorado Springs,CO)
Description: Job Description br br When a Soldier has a question about benefits, policy, or needs help with a sensitive issue, the Army National Guard's Human Resources Specialist is the primary go-to person. (more...)
Company: Army National Guard
Location: Colorado Springs
Posted on: 04/14/2021

Principal Systems Administrator - CCC (21-049)
Description: Embark on a career putting innovative, reliable, and agile products and ideas into orbit, and beyond. Northrop Grumman has opportunities waiting for you that play a vital role in human space exploration, (more...)
Company: Northrop Grumman
Location: Colorado Springs
Posted on: 04/14/2021

Principal Software Engineer
Description: At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems in air and space that impact people's lives around the world today, and for generations to come. Our work (more...)
Company: Northrop Grumman
Location: Colorado Springs
Posted on: 04/14/2021


Software Engineer (20-416)
Description: Embark on a career putting innovative, reliable, and agile products and ideas into orbit, and beyond. Northrop Grumman has opportunities waiting for you that play a vital role in human space exploration, (more...)
Company: Northrop Grumman
Location: Colorado Springs
Posted on: 04/14/2021

Addiction Counselor - Virtual Services (CO)
Description: Location: Other-Remote OfficeID: 8368Status: Full TimeShift: EveningSchedule: Mon - ThursHours of Work: 11:00 am MST-9:30 PM MSTOverviewThe Hazelden Betty Ford Foundation HBFF is the largest nonprofit (more...)
Company: Hazelden Betty Ford
Location: Colorado Springs
Posted on: 04/14/2021

Sr. Principal Network Engineer
Description: Embark on a career putting innovative, reliable, and agile products and ideas into orbit, and beyond. Northrop Grumman has opportunities waiting for you that play a vital role in human space exploration, (more...)
Company: Northrop Grumman
Location: Colorado Springs
Posted on: 04/14/2021

Make up to $18/hour - Deliver with DoorDash
Description: Your time. Your Goals. br What is DoorDash br Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider (more...)
Company: Doordash
Location: Canon City
Posted on: 04/14/2021

Sr. Principal Network Engineer (21-039)
Description: Embark on a career putting innovative, reliable, and agile products and ideas into orbit, and beyond. Northrop Grumman has opportunities waiting for you that play a vital role in human space exploration, (more...)
Company: Northrop Grumman
Location: Colorado Springs
Posted on: 04/14/2021

25U Signal Support Systems Specialist (Colorado Springs,CO)
Description: Job Description br br Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't (more...)
Company: Army National Guard
Location: Colorado Springs
Posted on: 04/14/2021

Software/Systems Engineer 4/5
Description: Embark on a career putting innovative, reliable, and agile products and ideas into orbit, and beyond. Northrop Grumman has opportunities waiting for you that play a vital role in human space exploration, (more...)
Company: Northrop Grumman
Location: Colorado Springs
Posted on: 04/14/2021

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Pueblo RSS job feeds