Customer Experience Specialist (Advisor)
Company: Best Buy
Location: Pueblo
Posted on: April 5, 2021
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Job Description:
799289BR Job Title: Customer Experience Specialist (Advisor) Job
Category: Store Associates Store Number or Department:
001030-Pueblo-Store Job Description: The Best Buy Advisor engages
customers using relationship skills and inspires them to see what's
possible with technology. In addition, they build quality
relationships with customers and clients, making them feel excited,
confident, and appreciated while providing them with relevant and
memorable solutions. Our Best Buy Advisor maintains knowledge of
technology products and services through necessary trainings and
certifications as well as self-development. The Advisor learns
fundamental sales and customer service skills while having the
opportunity to train across the departments they're most excited
about. Our Advisors support the operational processes of sales,
returns and exchanges when working in customer service. They also
work closely with other employees to demonstrate, promote, and sell
products and services within all store sales zones as needed. Key
Responsibilities --- Helps drive a positive customer experience by
building relationships, exhibiting empathy, and providing solutions
to their needs.--- Engages customers using acquired skills to
complete and support the customer experience.--- Processes
transactions such as sales orders, returns and exchanges.---
Achieves profitable growth to meet team and individual goals while
enabling an excellent customer shopping experience.--- Applies the
appropriate knowledge and expertise through ongoing learning and
self-development.--- Utilizes available tools to stay current on
promotional initiatives and help execute profitable growth through
critical business drive times.--- Generates future opportunities by
discovering the deeper needs of our customers to build lasting
relationships.--- Embraces our learning culture to continuously
improve existing skills while acquiring new ones in support of our
customer obsession and advancing your contribution.--- Maintains
merchandising and department readiness to serve customers within a
specified area. Basic Qualifications --- Ability to work
successfully as part of a team Preferred Qualifications --- 3
months experience working in customer service, sales or related
fields Req #: 799289BR Address Line 1: 5890 N ELIZABETH ST City:
Pueblo State: CO Zip: 81008 Job Level: Entry Level Employment
Category: Part Time Brand: Best Buy About Us: Best Buy Company and
its Family of Brands Best Buy is the worlds largest multi-channel
consumer electronics retailer with stores in the United States,
Canada, and Mexico. We are the 11th largest online retailer in the
U.S. and Canada, we have the number one customer loyalty program of
its kind and more than 1.6 billion visitors to our websites and
stores each year. Our more than 165,000 employees are committed to
helping deliver the technology solutions that provide value,
enabling access to people, knowledge, ideas and fun whether online,
via mobile device or in our stores. Additional Job Information:
Join our team! While you're busy delivering on our belief of making
technology work for our customers, we're working to ensure you are
rewarded for your passion, energy and commitment. Our pay for
performance philosophy rewards results and offers you opportunities
to grow in your career and increase your earning potential. Ready?
Let's do this! If you are ready to make a difference in the lives
of our customers and employees, click on the apply button below.
The application will take about 15 minutes to complete and if you
meet the requirements, you can expect to hear from us within 24-72
hours. Not ready to apply? Connect with us on LinkedIn
(https://www.linkedin.com/start/join?session_redirect=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2127&source=bf&trk=login_reg_redirect)
, Facebook (https://www.facebook.com/bestbuy/) , or Twitter
(https://twitter.com/bestbuy_careers) . Search Categories: Asset
Protection, Retail Jobs Minimum Pay: 15 Maximum Pay: 17 Benefits:
Best Buy offers a number of employee benefits and rewards, as
outlined in the Benefits Summary
(https://workforce.bestbuy.com/portal/WhyBestBuy-FieldHourly(Non-Exempt).pdf)
. Eligibility may vary.
Keywords: Best Buy, Pueblo , Customer Experience Specialist (Advisor), Other , Pueblo, Colorado
Click
here to apply!
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