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Remote Software Critical Escalation Director

Company: VirtualVocations
Location: Pueblo
Posted on: June 25, 2022

Job Description:

A software development company has a current position open for a Remote Software Critical Escalation Director.

Must be able to:
Lead escalations for our strategic at-risk customers
Build and manage effective, scalable escalation paths
Structure complex and potentially charged business issues for senior leadership
Qualifications Include:

Experience de-escalating complex, sensitive situations successfully
8+ years of professional experience in an Enterprise-level customer-facing role
Proven track record of building trust and communicating with a wide variety of stakeholders
Diplomacy, tact, and poise under pressure

Keywords: VirtualVocations, Pueblo , Remote Software Critical Escalation Director, IT / Software / Systems , Pueblo, Colorado

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