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eCommerce Customer Service Agent

Company: VirtualVocations
Location: Pueblo
Posted on: November 19, 2023

Job Description:

A company is looking for an eCommerce Customer Service Agent to provide service to customers within a lighting distributor, including answering questions via phone, email, and chat.
Key Responsibilities:

Communicate with clients on the status of their orders
Provide tracking on orders that have shipped
Offer suggestions/substitutions when items are backordered

Required Qualifications:

Previous experience working in a high-volume customer service function in a retail, design or manufacturing environment
Good organizational skills and communication skills
Basic knowledge of Microsoft Word and Excel
Knowledge of lighting or electrical products would be helpful, but not required

Keywords: VirtualVocations, Pueblo , eCommerce Customer Service Agent, Hospitality & Tourism , Pueblo, Colorado

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