PuebloRecruiter Since 2001
the smart solution for Pueblo jobs

Associate Team Leader - Colorado Springs, Co

Company: H&R Block
Location: Pueblo
Posted on: January 15, 2021

Job Description:

What you'll do... Joining us as anAssociate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Helping others is what we do best at H&R Block, which means you'll get to see the impact of your work firsthand. You won't prepare taxes in this role, so prior tax preparation experience is not required. You will be a vital part of the team to deliver on our purpose to provide help and inspire confidence in our clients and communities everywhere. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities. Day to day, you'll

  • Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates Pay range for this position is $7.25 to $30.00 hourly.
    • This information is posted pursuant to the Colorado Equal Pay for Equal Work Act to provide Colorado applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.
    • Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.
    • Qualifying seasonal associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefits About H&R Block... We are here to live our purpose to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company - one that defined an industry and is now leading its transformation. It would be even better if you also had...
      • Experience supervising or managing people
      • History of delivering outstanding customer experiences
        Bilingual candidates strongly encouraged to apply!What you'll bring to the team...
        • Prior experience working in customer service or similar role
        • Strong organizational skills and ability to plan and manage day-to-day office operations
        • Customer-centric mindset and strong communication skills
        • Computer proficient with the ability to use MS Office
        • Demonstrated ability to work independently with minimal supervision
        • Passionate, determined, resilient under stress and a will to win attitude
        • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
        • High school diploma / equivalent or higher

Keywords: H&R Block, Pueblo , Associate Team Leader - Colorado Springs, Co, Hospitality & Tourism , Pueblo, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


AmeriCorps NCCC Traditional Corps Team Leader
Description: Travel the country and make an impact on communities in need AmeriCorps NCCC National Civilian Community Corps is a residential service program for young adults who want to lead a tight-knit team while (more...)
Company: AmeriCorps NCCC
Location: Pueblo
Posted on: 01/18/2021

Restaurant Manager
Description: Where Careers Are Made Come be part of over 60 years of solid experience that has helped us grow from one location in 1958 to over 140 locations today. Our restaurants make a simple pledge to our team (more...)
Company: Village Inn
Location: Canon City
Posted on: 01/18/2021

Block Advisors Associate Team Leader - Mountain
Description: What you'll do... JoiningBlock Advisors as anAssociate Team Leader, you'll support a single office during tax season to consistently exceed client expectations and provide daily operations direction for (more...)
Company: H&R Block
Location: Colorado Springs
Posted on: 01/18/2021


Housekeeper
Description: Housekeeper Perform the day-to-day activities of the housekeeping department in accordance with current federal, state, OSHA, and local standards, guidelines, and regulations governing the community, (more...)
Company: Balfour Senior Living
Location: Littleton
Posted on: 01/18/2021

ASST STORE MGR in COLORADO SPRINGS, CO
Description: Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day -- by offering products that are frequently used (more...)
Company: Dollar General
Location: Colorado Springs
Posted on: 01/18/2021

Doordash: Delivery Driver - No Experience Needed
Description: Your time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, (more...)
Company: Doordash
Location: Fowler
Posted on: 01/18/2021

Part-time Nabisco Retail Merchandiser/Stocker
Description: Job Description br br Are You Ready to Make It Happen at Mondelez International br br Join our Mission to Lead the Future of Snacking. Make It With Pride. br br You will optimise sales with (more...)
Company: Mondelez
Location: Littleton
Posted on: 01/18/2021

Assistant Store Manager
Description: Assistant Store ManagerApply nowDate: Dec 14, 2020Location: Colorado Springs, CO, USCompany: TJX Companies, Inc.Half of the fun of Sierra is the thrill of the find. And the other half is putting the products (more...)
Company: The TJX Companies, Inc.
Location: Colorado Springs
Posted on: 01/18/2021

Restaurant Service and Kitchen Team (1437)
Description: Our Panda Service and Kitchen Team associates are important members of our team and are responsible for bringing Panda's mission alive in our restaurants by creating food with passion, service with heart (more...)
Company: Panda Express
Location: Colorado Springs
Posted on: 01/18/2021

Host / Hostess
Description: This job was posted on January 8 and will be accepting applications through January 23.Red Robin is taking extra measures to keep our Team Members safe during this time.We have enhanced our cleaning and (more...)
Company: Red Robin
Location: Colorado Springs
Posted on: 01/18/2021

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Pueblo RSS job feeds