Director, Bank Agile Product Management - Payments Enablement CO
Company: USAA
Location: Colorado Springs
Posted on: May 4, 2024
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Job Description:
Why USAA?
Let's do something that really matters.
At USAA, we have an important mission: facilitating the financial
security of millions of U.S. military members and their families.
Not all of our employees served in our nation's military, but we
all share in the mission to give back to those who did. We're
working as one to build a great experience and make a real impact
for our members.
We believe in our core values of honesty, integrity, loyalty and
service. They're what guides everything we do - from how we treat
our members to how we treat each other. Come be a part of what
makes us so special!The Opportunity
We are currently seeking a talented Director, Agile Product Manager
(APM) - Payments Enablement to lead a product team of 4-5
individuals. The APM is responsible for leading and delivering the
deposit holds strategy, facilitating risk management/mitigation
activities across payments product teams, and will work to
establish a centralized payment limits governance structure.
Successful candidates will use prior experience delivering products
in an agile environment, managing governance processes, and
familiarity with funds availability strategies, regulatory
environment, and risk management practices.
We offer a flexible work environment that requires an individual to
be in the office 4 days per week. This position can be based in one
of the following locations: San Antonio, TX, Plano, TX, Phoenix,
AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa,
FL. Relocation assistance is not available for this position.
What you'll do:
Leads an agile team(s) assigned to developing solutions for
implementing the Bank's business objectives aligned to the
department and company strategy.
Responsible for crafting and implementing policies and processes
for delivering agile methodologies that will meet business results
and are aligned to strategic business objectives and required
outcomes. Accountable for Team-of-Teams level Objectives and Key
Results (OKRs), as well as team-level OKRs; empowers teams within
the Bank to deliver business outcomes against their OKRs.
Manages project assignments and prioritization of work for Agile
teams. Oversees deliverables to ensure they are progressing in a
timely manner and are aligned to objectives. Makes data driven
decisions as needed related to funding and resource allocation.
Leads positive team dynamics, encourages collaboration and drives
achievement of goals and OKRs. Ensure assigned Bank projects are
completed within financial regulatory and compliance policies and
that risk issues identified are mitigated as required.
Applies expert knowledge and removes escalated impediments to the
team's success and assists in conflict resolution, issue and
dependency management.
Coordinates, coaches, supports and guide leaders and teams in Agile
principles, values and practices.
Maintains stakeholders informed of project status to include Senior
Leaders. Builds consensus with alliances across the
organization.
Assesses, uses, and partners with external resources and partners
to meet agreed upon expectations.
Shares information about the portfolio's output and direction with
other Team of Team Leads and collaborators to ensure alignment
across the organization.
Builds and is responsible for a team dedicated to excellence
through recruiting, developing, retaining, coaching, guiding,
performance management and managerial activities.
Has full management responsibility for some members of the Agile
team, e.g., Product Owner from their own business area, including
responsibilities for hiring, firing, development and providing
input on compensation decisions.
What you have:
Bachelor's degree; OR 4+ years of related experience (in addition
to the minimum years of experience required) may be substituted in
lieu of degree.
8+ years' experience in product development, process improvement,
project delivery, or business/requirements analysis to include 2+
years of that experience within a financial services
organization.
3+ years of direct team leadership experience or leading large
matrixed, cross-functional teams.
Experience in marketing, strategy, digital, process, or user
experience design within a financial organization.
Agile Scrum best practices and experienced being a product owner
for a scrum team
Knowledge and experience of multiple technical software delivery
methodologies such as Agile, and SAFe.
Experience analyzing business requirements, process flows and use
cases to identify opportunities to streamline business processes in
accordance with risk management framework and regulatory
requirements.
Experience in analyzing business requirements to drive decisions
and streamline business processes in accordance with risk
management framework and regulatory requirements.
Comprehensive experience in applicable banking regulatory and
compliance policies.
What sets you apart:
Master's Degree in Business, Finance, or related discipline
Experience with deposit holds and/or payment limits in a medium to
large sized regional or national financial services institution
Understanding of risk management principles, processes including
process risk assessment, building or modifying governance and
oversight processes, performance reporting, and linkage to key risk
indicators and risk statements
Demonstrated experience handling multiple stakeholders,
accountability for deliverables, and high quality execution of
work
Demonstrated experience delivering new or modified
products/services in an agile environment
US military experience through military service or a military
spouse/domestic partner
The above description reflects the details considered necessary to
describe the principal functions of the job and should not be
construed as a detailed description of all the work requirements
that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market
data and establishing ranges to ensure we remain competitive. You
are paid within the salary range based on your experience and
market data of the position. The actual salary for this role may
vary by location. The salary range for this position is: $138,230 -
$264,200.
Employees may be eligible for pay incentives based on overall
corporate and individual performance and at the discretion of the
USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to
support their physical, financial, and emotional wellness. These
benefits include comprehensive medical, dental and vision plans,
401(k), pension, life insurance, parental benefits, adoption
assistance, paid time off program with paid holidays plus 16 paid
volunteer hours, and various wellness programs. Additionally, our
career path planning and continuing education assists employees
with their professional goals.
For more details on our outstanding benefits, please visit our
benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis,
this posting will remain open until the position is filled. Thus,
interested candidates are encouraged to apply the same day they
view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.
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Keywords: USAA, Pueblo , Director, Bank Agile Product Management - Payments Enablement CO, Executive , Colorado Springs, Colorado
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