Case Manager II
Company: The Salvation Army USA Western Territory
Location: Colorado Springs
Posted on: May 3, 2024
Job Description:
DescriptionJob Title: Case Manager II
FLSA Status: Full Time - non-exempt Reports to: Shelter Program
Manager
Schedule: FT, TBDSupervises: N/A
Closing Date: 3/29/2024
Rate of Pay: $22-$25/hour
Benefits: Standard; Full-Time, Non-Exempt employees are eligible
for but not limited to the following:
- Health, vision, dental, life as well as voluntary life and
disability insurance
- Sick leave benefit - 1 day per month, 12 sick days per year
(accrual and availability begins at hire)
- Vacation benefit - 10 vacation days per year, accrued at the
rate of .0385 hours for each hour worked, excluding overtime
(accrual begins at hire but may not be used until the completion of
six months of employment)
- One floating day off for use (accrued immediately, and again
annually, but may not be used until the completion of the initial
three-month introductory period of employment)
- Pension Plan (after one year of continuous service)
- Voluntary Tax-Deferred Annuity Plan (403(b)plan)
*Position is located at 709 S. Sierra Madra St. Colorado Springs,
CO 80903
General Statement: The Salvation Army (TSA) is a branch of the
Christian Church, and the goal of all programs is spiritual
regeneration of all people.
Scope of Position/Essential Functions:
The Case Manager I will have a focus on family at our shelter. Case
Managing Families to help them progress in life and eventually move
out of the shelter into other supportive services or into self
sufficiency. This is done through a strength-based/client-centric
approach.
- Do an assessment intake on the resident to obtain personal
history
- Assess what other resources and agencies would benefit the
resident and make referrals accordingly.
- Maintain accurate written case notes on each resident
interviewed.
- Follow all policies and procedures of the center.
- Meet with Families assigned to you weekly for updates and
guidance.
- Distribute supplies and other belongings to clients
- Understand all policies and procedures for the center and
implement them in daily work.
- Ability to search belongings in a proper manner
- Maintain records in a timely, accurate, and orderly
manner.
- Participate in training as required by the Social Services
Director.
- Maintain required records related to grant
administration.
- Give high priority to the welfare of each resident.
- Management of the step/phase program.
- Give input to needed educational programming.
- Cooperate with other center staff and volunteers.
- Maintain a professional attitude and appearance at all
times.
- Actively support the mission and goals of The Salvation
Army.
Education and Work Experience:
- Associate degree in human services (or minimum of one year
working with displaced clients), Bachelors preferred
- Minimum of one year in Case Management or a related field
Knowledge, Skills and Abilities required:
- Excellent verbal and written communication skills.
- Ability to present information to small groups.
- Must demonstrate good judgment and act in a professional
manner.
- Ability to maintain confidentiality.
- Ability to meet deadlines.
- Ability to work with people from diverse populations
- Ability to read and write in the English language
- Must have problem-solving, listening, and organizational
skills.
- Ability to multitask and prioritize according to
deadlines.
- Must have time management skills.
- Ability to file and maintain files with accuracy.
- Requires some driving between offices. Must obtain a CO drivers
license and have a good drivers record and be at least 21 years of
age.
Software-related skills:
- Microsoft Word, Access, Excel, Power Point, and Outlook are
required.
- Ability to use new software programs with basic training
(Ulti-Pro and others).
- Ability to create and maintain spreadsheets as needed.
Physical Requirements:
- Ability to sit, walk, stand, bend, squat, climb, kneel and
twist on intermittent or continuous basis.
- Ability to grasp, push, pull, and reach overhead.
- Qualified individuals must be able to perform the essential
duties of the position with or without accommodation.
- Ability to lift up to 45 pounds.
- Ability to access and produce information from a
computer.
- Ability to understand written information.
- The Salvation Army will attempt to satisfy requests as long as
the accommodation needed is reasonable and no undue hardship would
result.
Qualifications
Experience1 years: Case Management (required)
Licenses & CertificationsDriver's License (required)
Equal Opportunity Employer/Protected Veterans/Individuals with
DisabilitiesThe contractor will not discharge or in any other
manner discriminate against employees or applicants because they
have inquired about, discussed, or disclosed their own pay or the
pay of another employee or applicant. However, employees who have
access to the compensation information of other employees or
applicants as a part of their essential job functions cannot
disclose the pay of other employees or applicants to individuals
who do not otherwise have access to compensation information,
unless the disclosure is (a) in response to a formal complaint or
charge, (b) in furtherance of an investigation, proceeding,
hearing, or action, including an investigation conducted by the
employer, or (c) consistent with the contractor's legal duty to
furnish information. 41 CFR 60-1.35(c)
Keywords: The Salvation Army USA Western Territory, Pueblo , Case Manager II, Executive , Colorado Springs, Colorado
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