Center Medical Director Pueblo, CO

Company: Concentra
Location: Pueblo
Posted on: July 30, 2022

Job Description:

Overview:
From our Dallas corporate headquarters to our clinics and worksite -locations, Concentra colleagues remain focused on our driving purpose: -to provide superb patient and employer experience by delivering the -highest quality healthcare in an efficient, affordable, caring manner. We -do this by putting all customers (internal and external) first and by -displaying:o A healing focuso A selfless hearto A tireless resolveThe Center Medical Director works with the Center Leadership Team -at assigned Center, and under the direction of the Regional Medical -directs the Center's medical policies and programs ensuring the delivery of affordable, efficient, -responsible and accountable occupational healthcare of the highest quality to business, industry and -patients in accordance with Concentra policies, practices and procedures.

Responsibilities:
THE DETAILS--- Spends 100% of time in a center providing direct patient care, leading by -example, and creating an exceptional patient experience.--- Ensures day-to-day execution of medical model collaborating with therapists -and specialists to drive optimal clinical outcomes and case closure.--- Monitors key clinical center metrics that are provided by Clinical Analytics and -relate to quality outcomes: Practice Indicators, COP, GRV, LOS, TAT, -Specialist Referral Rate, Primary Care Case Duration, Days to First Recheck, % -of cases with Lost Time, Limited Duty, and Full Duty.--- Manages clinicians and support staff and complies with APC supervisory -requirements.--- Creates a professional and collaborative working environment with full -colleague participation that promotes teamwork, quality, exceptional outcomes, -and patient safety.--- Works with DMO to identify and implement changes to ensure continuous -clinical improvement.--- Masters use of clinical systems to ensure efficiency, excellent supportive -documentation, appropriate and optimal coding levels, charge capture, and -follow-through on all patient care orders.--- Ensures compliance with individual State Practice Act/Rules and -Regulations/WC Regulations.--- Drives patient and client experience metrics.--- Calls and communicates to employers on all new injuries and other significant -clinical changes.--- Actively participates in CLT meetings with COD and CTD to improve quality, -patient safety, outlier management, and ensures the ongoing development and -growth of the center's business.--- Maintains and cultivates relationships with center clients and payers while -responding to requests within 24 hours.--- Works with DMO and CLT to manage clinical and support staffing levels and -proficiencies that will optimize patient satisfaction, workflows, and efficiencies--- Promotes, cultivates, and exemplifies Orange Book values for all center -colleagues.--- Develops colleague success through all aspects of the talent life cycle for staff -clinicians and support staff within the center.--- Fosters an environment of collaboration, professionalism, patient/colleague -safety, quality care, continuous improvement and reward and recognition.--- Leads and promotes collaboration within CLT and across disciplines to achieve -clinical and business outcomes.--- Accountable for understanding and input on Center financial drivers (GRV, PI, -New Injuries, TAT) and outcomes in order to achieve annual business plan.--- Promotes center initiatives and work flows that are consistent with those in -other centers.--- Possesses financial awareness and provides input to center budget and key -business metrics.--- This job description is not designed to cover or contain a comprehensive listing of activities, -duties or responsibilities that are required of the employee for this job. Duties, responsibilities and -activities may change at any time with or without notice.

Qualifications:
EDUCATION/CREDENTIALS--- Graduate of an accredited medical program with a M.D. or D.O.--- Must be board certified by ABPM, ABFM or medical board in the state where employed and in -accordance with state laws of practice--- Licensure requirements of the state of jurisdiction--- ACLS Certified, preferredJOB-RELATED EXPERIENCE--- Five to eight years of experience in occupational medicine, urgent care or an emergency settingJOB-RELATED SKILLS/COMPETENCIES--- Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, -Initiative and Flexibility--- Ability to make decisions or solve problems by using logic to identify key facts, explore -alternatives, and propose quality solutions--- Outstanding customer service skills as well as the ability to deal with people in a manner which -shows tact and professionalism--- The ability to properly handle sensitive and confidential information (including HIPAA and PHI) -in accordance with federal and state laws and company policies--- Demonstrated knowledge of occupational medicine requirements (state specific)--- Demonstrated working knowledge of clinical operations, OSHA, DOT--- Medicine knowledge--- Biology knowledge--- Chemistry knowledge--- Systems evaluation knowledge--- Knowledge of human behavior and performance--- Administration and management knowledge--- Customer and personal service knowledge including needs assessment, meeting quality standards -for services and evaluation of customer satisfaction--- Judgment and decision making--- Critical thinking--- Speaking to effectively convey information to supervisors, peers, or customers--- Instructing skills to teach others--- Demonstrated knowledge of techniques and information needed to diagnose and treat -human injuries.--- Demonstrated administration and management knowledge--- Fosters a cooperative and harmonious working climate conducive to maximize employee morale -and productivity.--- Ability to "put patients first" and enjoys treating patients.--- Superior patient/customer service and "bed side manner" skills.--- Must be a team player in a multidisciplinary environment;--- Demonstrates a value of all contributions to product and outcome;--- Displays a professional, approachable and selfless demeanor (no arrogance) at all times -both to external and internal clients. ---- Agrees, supports and commits to Concentra's core practice standards and Policies and -Procedures.--- Skilled in reviewing the clinical work of others according to professional standards and practice -guidelines.--- Ability to supervise, evaluate, coach, and develop staff.--- Ability to display high degree of inspiration for team members to retain focus of providing -highest levels of customer satisfaction.--- Willingness to learn and continuously improve, to be audited, observed, and reviewed; -is positively responsive to feedback.--- Working knowledge of medical office administration and procedures--- Basic computer skills, including email--- Preferred experience with electronic medical record application--- Familiarity with corporate human resource policy and practice--- Critical thinking, deductive reasoning and decision-making skills--- Demonstrated ability to coach, instruct and teach

Additional Data:

Keywords: Concentra, Pueblo , Center Medical Director Pueblo, CO, Executive , Pueblo, Colorado