Center Medical Director Pueblo, CO
Company: Concentra
Location: Pueblo
Posted on: July 30, 2022
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Job Description:
Overview:
From our Dallas corporate headquarters to our clinics and worksite
-locations, Concentra colleagues remain focused on our driving
purpose: -to provide superb patient and employer experience by
delivering the -highest quality healthcare in an efficient,
affordable, caring manner. We -do this by putting all customers
(internal and external) first and by -displaying:o A healing focuso
A selfless hearto A tireless resolveThe Center Medical Director
works with the Center Leadership Team -at assigned Center, and
under the direction of the Regional Medical -directs the Center's
medical policies and programs ensuring the delivery of affordable,
efficient, -responsible and accountable occupational healthcare of
the highest quality to business, industry and -patients in
accordance with Concentra policies, practices and procedures.
Responsibilities:
THE DETAILS--- Spends 100% of time in a center providing direct
patient care, leading by -example, and creating an exceptional
patient experience.--- Ensures day-to-day execution of medical
model collaborating with therapists -and specialists to drive
optimal clinical outcomes and case closure.--- Monitors key
clinical center metrics that are provided by Clinical Analytics and
-relate to quality outcomes: Practice Indicators, COP, GRV, LOS,
TAT, -Specialist Referral Rate, Primary Care Case Duration, Days to
First Recheck, % -of cases with Lost Time, Limited Duty, and Full
Duty.--- Manages clinicians and support staff and complies with APC
supervisory -requirements.--- Creates a professional and
collaborative working environment with full -colleague
participation that promotes teamwork, quality, exceptional
outcomes, -and patient safety.--- Works with DMO to identify and
implement changes to ensure continuous -clinical improvement.---
Masters use of clinical systems to ensure efficiency, excellent
supportive -documentation, appropriate and optimal coding levels,
charge capture, and -follow-through on all patient care orders.---
Ensures compliance with individual State Practice Act/Rules and
-Regulations/WC Regulations.--- Drives patient and client
experience metrics.--- Calls and communicates to employers on all
new injuries and other significant -clinical changes.--- Actively
participates in CLT meetings with COD and CTD to improve quality,
-patient safety, outlier management, and ensures the ongoing
development and -growth of the center's business.--- Maintains and
cultivates relationships with center clients and payers while
-responding to requests within 24 hours.--- Works with DMO and CLT
to manage clinical and support staffing levels and -proficiencies
that will optimize patient satisfaction, workflows, and
efficiencies--- Promotes, cultivates, and exemplifies Orange Book
values for all center -colleagues.--- Develops colleague success
through all aspects of the talent life cycle for staff -clinicians
and support staff within the center.--- Fosters an environment of
collaboration, professionalism, patient/colleague -safety, quality
care, continuous improvement and reward and recognition.--- Leads
and promotes collaboration within CLT and across disciplines to
achieve -clinical and business outcomes.--- Accountable for
understanding and input on Center financial drivers (GRV, PI, -New
Injuries, TAT) and outcomes in order to achieve annual business
plan.--- Promotes center initiatives and work flows that are
consistent with those in -other centers.--- Possesses financial
awareness and provides input to center budget and key -business
metrics.--- This job description is not designed to cover or
contain a comprehensive listing of activities, -duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and -activities may change at any time
with or without notice.
Qualifications:
EDUCATION/CREDENTIALS--- Graduate of an accredited medical program
with a M.D. or D.O.--- Must be board certified by ABPM, ABFM or
medical board in the state where employed and in -accordance with
state laws of practice--- Licensure requirements of the state of
jurisdiction--- ACLS Certified, preferredJOB-RELATED EXPERIENCE---
Five to eight years of experience in occupational medicine, urgent
care or an emergency settingJOB-RELATED SKILLS/COMPETENCIES---
Concentra Core Competencies of Service Mentality, Attention to
Detail, Sense of Urgency, -Initiative and Flexibility--- Ability to
make decisions or solve problems by using logic to identify key
facts, explore -alternatives, and propose quality solutions---
Outstanding customer service skills as well as the ability to deal
with people in a manner which -shows tact and professionalism---
The ability to properly handle sensitive and confidential
information (including HIPAA and PHI) -in accordance with federal
and state laws and company policies--- Demonstrated knowledge of
occupational medicine requirements (state specific)--- Demonstrated
working knowledge of clinical operations, OSHA, DOT--- Medicine
knowledge--- Biology knowledge--- Chemistry knowledge--- Systems
evaluation knowledge--- Knowledge of human behavior and
performance--- Administration and management knowledge--- Customer
and personal service knowledge including needs assessment, meeting
quality standards -for services and evaluation of customer
satisfaction--- Judgment and decision making--- Critical
thinking--- Speaking to effectively convey information to
supervisors, peers, or customers--- Instructing skills to teach
others--- Demonstrated knowledge of techniques and information
needed to diagnose and treat -human injuries.--- Demonstrated
administration and management knowledge--- Fosters a cooperative
and harmonious working climate conducive to maximize employee
morale -and productivity.--- Ability to "put patients first" and
enjoys treating patients.--- Superior patient/customer service and
"bed side manner" skills.--- Must be a team player in a
multidisciplinary environment;--- Demonstrates a value of all
contributions to product and outcome;--- Displays a professional,
approachable and selfless demeanor (no arrogance) at all times
-both to external and internal clients. ---- Agrees, supports and
commits to Concentra's core practice standards and Policies and
-Procedures.--- Skilled in reviewing the clinical work of others
according to professional standards and practice -guidelines.---
Ability to supervise, evaluate, coach, and develop staff.---
Ability to display high degree of inspiration for team members to
retain focus of providing -highest levels of customer
satisfaction.--- Willingness to learn and continuously improve, to
be audited, observed, and reviewed; -is positively responsive to
feedback.--- Working knowledge of medical office administration and
procedures--- Basic computer skills, including email--- Preferred
experience with electronic medical record application---
Familiarity with corporate human resource policy and practice---
Critical thinking, deductive reasoning and decision-making
skills--- Demonstrated ability to coach, instruct and teach
Additional Data:
Keywords: Concentra, Pueblo , Center Medical Director Pueblo, CO, Executive , Pueblo, Colorado
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