Office Support III-Assistance Payments
Company: Pueblo County
Posted on: March 4, 2019
Description Benefits Supplemental QuestionsUnder minimal supervision performs detailed office support and customer service within assigned department or division.Examples of Duties:Essential Job Functions* Performs customer service and reception duties for the department or division; provides information; directs callers and visitors to appropriate department or person; takes messages.* Sets up and maintains office filing systems, files and records using unique identifiers and cross referencing to avoid duplication; assembles information upon request; develops and maintains related forms and documents.* Receives, sorts, distributes and processes incoming or outgoing mail.* Prepares information including binding, stapling and copying; distributes packets to appropriate persons including mass mailings.* Types a variety of standardized, routine documents and letters including but not limited to interoffice memos and administrative forms.* Processes and monitors purchase orders, personnel requisitions and maintenance requests.* Orders, maintains, and distributes office supplies and/or equipment.* Coordinates schedules and makes arrangements for training, meetings, events, tests and/or similar activities.* Scans and enters various information into databases.* Performs other duties as appropriate or necessary for performance of the job.Additional Responsibilities* Responsible for distributing new and replacement Electronic Benefits Transfer (EBT) Quest Cards.General Requirements* Fills in for other staff as necessary and/or required.* Attends meetings, classes and trainings as required or requested by supervisor.* Encouraged to recommend changes to improve procedures that would result in efficiencies, cost savings and safety.* Communicates actively, clearly and regularly with supervisor and co-workers on all work-related topics.* Understands, observes and complies with all Governmental, Pueblo County and Departmental policies, procedures and protocols when performing job duties.* Possesses excellent oral and written skills to communicate effectively.* Establishes and maintains effective working relationships with Pueblo County employees from same or different departments/offices, entities and customers.* Effectively manages multiple projects at once.* Effectively deals with stressful situations.* Easily adapts to sudden and unexpected changes in work assignments.Typical Qualifications:Knowledge, Skills and AbilitiesFull Proficiency:* Knowledge of mathematical functions including subtraction, addition, multiplication and division.* Routine software and business applications including, but not limited to, word processing, spreadsheets, presentation software and databases.* Performs duties independently without close supervision.* Ability to communicate orally and in writing.* Ability to read, comprehend, and apply program, department, County, State and Federal rules, regulations, policies, procedures and standard operating procedures.Expert Proficiency:* Ability to operate standard office equipment, including typewriters, computers, computer software, calculators, printers, copiers, scanners and facsimile machines.* Modern office practices and procedures.* Follows verbal and written instructions.* Provides professional customer service to clients and public.* Maintains sensitive and confidential information.Education:High School Diploma or GED equivalency required.Experience:Minimum of two years clerical experience required.Licenses and/or Certificates:Valid driver's license at the time of application and a valid Colorado driver's license at time of hire required.Special Requirements:Must successfully pass background check.Supplemental Information:Physical Demands/Work EnvironmentOccasionally (Less than 25% of the time)Vehicles-Drives automobile and/or truck.Frequently (25% to 50% of the time)Climbing-Ascends or descends using feet and legs and/or hands and arms.Stooping-Bends body downward and forward. Requires use of lower extremities and back muscles.Kneeling-Bends legs at knees to come to rest on knee or knees.Crouching-Bends body downward and forward by bending legs and spine.Reaching-Extends hand(s) and arms(s) in any directions.Handling-Seizes, holds, grasps, turns or otherwise works with hand(s).Confined/Restricted Working Environment-Work is performed in closed or locked facility providing safety and security.Hazards-Exposure to hostile individuals or animals.Regularly (50% to 100 % of the time)Strength-Lifts, carries, push, pulls or otherwise moves objects up to 25 pounds.Strength-Sits with brief periods of walking and/or standing.Fingering-Picks, pinches, types or otherwise works primarily with fingers rather than the whole hand or arm as in handling.Equipment Utilized-Office equipment such as computer, phone, fax, copiers, scanners, adding machine, etc.Hazards-Exposure to blood borne and airborne pathogens.Hazards-Exposure to dust, fumes, gases or airborne particles.Not applicableStrength-Lifts, carries, push, pulls or otherwise moves objects from 25 to 50 pounds.Strength -Lifts, carries, push, pulls or otherwise moves objects from 50 to 75 pounds.Strength-Capability to overcome and restrain a combative or resistive subject.Strength-Walks and/or stands with brief periods of sitting.Exposure to Weather-Exposure to hot, cold, wet, humid or windy conditions caused by the weather or non weather-related conditions.Schedule-Works shift work, weekends, holidays and subject to on call duty.FLSA Status: Non-ExemptBargaining Unit: Bargaining unit
Keywords: Pueblo County, Pueblo , Office Support III-Assistance Payments, Administration, Clerical , Pueblo, Colorado
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